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Database Specific Problem Printing to XEROX WorkCentre 6605

Question asked by ReynaldoRamirez on Nov 18, 2013
Latest reply on Nov 18, 2013 by philmodjunk


Database Specific Problem Printing to XEROX WorkCentre 6605


     Dear all,

     My company has recently contracted with Xerox to use a multifunction printer.  It has been working great with all our programs.  We use two FM databases one named Program and one named Donors.  "Donors" is printing fine, but "Program" sends a crash report whenever I try to print from it.  I can print to PDF and then print from Preview.

     Here is what I get (it is MUCH longer than this, but this might start some questions)

     Process:         pstoxrps [6201]
     Path:            /Library/Printers/Xerox/Filters/pstoxrps
     Identifier:      pstoxrps
     Version:         ???
     Code Type:       X86-64 (Native)
     Parent Process:  cupsd [5943]
     User ID:         26
     Date/Time:       2013-11-18 11:36:45.748 -0500
     OS Version:      Mac OS X 10.8.5 (12F45)
     Report Version:  10
     Anonymous UUID:                      41484643-F7B0-4ECD-AC07-9B0B4904FA30
     Crashed Thread:  0  Dispatch queue:
     Exception Type:  EXC_CRASH (SIGABRT)
     Exception Codes: 0x0000000000000000, 0x0000000000000000
     Application Specific Information:
     objc[6201]: garbage collection is ON
     *** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[__NSArrayM setObject:atIndex:]: index 10 beyond bounds [0 .. 1]'
     terminate called throwing an exception
     abort() called
     Does anyone have any clue as to what I have in my database that is keeping me from being able to print?  I don't have any extensions or plugins installed.  I can also get starter solutions to print.