4 Replies Latest reply on Nov 18, 2013 12:04 PM by philmodjunk

    Database Specific Problem Printing to XEROX WorkCentre 6605



      Database Specific Problem Printing to XEROX WorkCentre 6605


           Dear all,

           My company has recently contracted with Xerox to use a multifunction printer.  It has been working great with all our programs.  We use two FM databases one named Program and one named Donors.  "Donors" is printing fine, but "Program" sends a crash report whenever I try to print from it.  I can print to PDF and then print from Preview.

           Here is what I get (it is MUCH longer than this, but this might start some questions)

           Process:         pstoxrps [6201]
           Path:            /Library/Printers/Xerox/Filters/pstoxrps
           Identifier:      pstoxrps
           Version:         ???
           Code Type:       X86-64 (Native)
           Parent Process:  cupsd [5943]
           User ID:         26
           Date/Time:       2013-11-18 11:36:45.748 -0500
           OS Version:      Mac OS X 10.8.5 (12F45)
           Report Version:  10
           Anonymous UUID:                      41484643-F7B0-4ECD-AC07-9B0B4904FA30
           Crashed Thread:  0  Dispatch queue: com.apple.main-thread
           Exception Type:  EXC_CRASH (SIGABRT)
           Exception Codes: 0x0000000000000000, 0x0000000000000000
           Application Specific Information:
           objc[6201]: garbage collection is ON
           *** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[__NSArrayM setObject:atIndex:]: index 10 beyond bounds [0 .. 1]'
           terminate called throwing an exception
           abort() called
           Does anyone have any clue as to what I have in my database that is keeping me from being able to print?  I don't have any extensions or plugins installed.  I can also get starter solutions to print.