AnsweredAssumed Answered

Deactivation and software transfer without losing a license key?

Question asked by juliafanghella on Aug 24, 2012
Latest reply on Aug 24, 2012 by philmodjunk

Title

Deactivation and software transfer without losing a license key?

Post

I'm trying to switch computers and I cannot figure out how to deactivate the program on my old computer and maintain the license key in order to safely install is on the new computer without using another of the license keys.

We have 5 licenses, but I do not wish to use another just by switching computers. Also, when I go to the "Help" dropdown, I should be able to enter "Deactivate" in order to go forward with the procedure, but it is not working.

I am using FMP11.

 

Any and all feedback is appreciated! Smile

Outcomes