2 Replies Latest reply on Sep 18, 2012 3:17 PM by philmodjunk

    Default page quantities when printing

    BryanN

      Title

      Default page quantities when printing

      Post

           So something odd has happened.  When trying to print any of our forms in the db, for some printers, not all, the print quantity defaults to (2) instead of (1).  It's printing presets are set to default and it only happens in FM, not any other app. Curiously, it happens cross client.  Any ideas on how to fix it?

        • 1. Re: Default page quantities when printing
          Sorbsbuster

               My experience says that Filemaker's relationship with printer drivers is nefarious at best.  I'll guess that somewhere, sometime, somebody, possibly a designer, modifying a print, or print set-up (and maybe a script step), printed two copies, and for ever, plus one day, FM will remember that.

               If it is possible, try opening the database on one of the defaulting workstations - that is: opening as the host.  No guests.  Print correctly.  If it is part of a script, re-define the print section of the script to be correct.  Then close the file.  Now open it again and host as normal.

                

          • 2. Re: Default page quantities when printing
            philmodjunk

                 If your database is hosted over a network, try bringing a copy off the server onto your local machine. Reset the printer settings and then put it back up. That sometimes clears out such "gremlins".

                 You can also experiment with this advanced recover option: "Delete Cached Settings, (Page Set up, sort order etc.)

                 and see if that recovered copy exhibits the same default settings.