3 Replies Latest reply on Mar 5, 2012 3:08 PM by philmodjunk

    Dispatch services - Maintenance - Project management

    MacCrollman

      Title

      Dispatch services - Maintenance - Project management

      Post

      i'm sure this has been discussed in detail, but i can't seem to figure out the proper search terms.

       

      i'm looking for a pre-built solution for the following small business (i have FM Pro 11 Advanced):

      - i'll have multiple "customers" (franchise owners) who own restaurants, shops, doctor's offices..

      - i provide maintenance services for these customers by sub-contracting to other "vendors" which i will pay directly.

      - i'll bill the "customer's" for the work that my "vendors" complete.

      - i'll also be selling material to my "vendors" that i purchase from "suppliers"

       

      Needs:

      - i'll have multiple "dispatches" going per day and will be biling the "customer" based on actual time spent on site and i need a "dashboard" that shows everything that's schedueld for the day, week, month...

      -will need to complete weekly billing, invoice approval, sending purchase orders, track shipping and all the other good stuff that goes along with it.

       

      Question:

      -if anyone else is familiar with this type of database, what search terms should i use to find more detailed information, or even to find pre-built databases?

      i've tried searching, "dispatch services", "field services", "project management" and things similar to that, but haven't really found exactly what i'm looking for.

       

      i'm a newby here, so...

       

      thanks,

       

      Mac0904