5 Replies Latest reply on Jun 27, 2011 10:15 AM by robyne

    Email recipients unable to open pdf attachment

    robyne

      Title

      Email recipients unable to open pdf attachment

      Post

      I am using OS 10.6 (diff version on diff machines) & Filemaker 11.0.2

      We send out emailing regularly with a pdf attachment.  Most of our clients receive the email just fine but a few (around 10% of what we send out)  are unable to open the attachement.  I am trying to discern if this is a filemaker issue or something else.  So, first, what could be causing this on the Filemaker end and secondly, how do I determine if is their email client causing the problem (particularly if they can open other attachments just fine)?