2 Replies Latest reply on Jun 1, 2009 4:06 PM by claddam

    Error 50040

    claddam

      Title

      Error 50040

      Post

      Hey guys,

       

      I have Filemaker Pro 9 for Windows XP.

       

      I turned my computer on today and it came up with Error 50040 "An activation problem has occured".

       

      It has been activated when bought and it is a legit copy.

       

      Has anyone experienced this and how can it be solved?

       

      Cheers,

      Claddam

        • 1. Re: Error 50040
          TSGal

          Claddam:

           

          Thank you for your post.

           

          From Knowledge Base Article #6794:

           

          "Due to changes on your computer, your activation must be repaired.  The error is displayed when you have reached the maximum number of allocated repairs.

           

          A repair could b triggered by various factors such as reformatting or reinstalling the OS on your hard drive.  It is strongly advised that you deactivate your existing software by selecting "Help > Deactivate" prior to making changes to your computer."

           

          If you are located in North America, please contact our Customer Assistance department at toll-free 800-325-2747.  For offices outside of North America, go to our web site, www.filemaker.com, select your country (or region) in the upper right corner pop-up, and find the office nearest you.

           

          TSGal

          FileMaker, Inc

          • 2. Re: Error 50040
            claddam
               Thanks for your help. I will give them a call :)